COMPLAINT AND PROCEDURE

Although the Henley & District Housing Trust seeks to provide the best possible service it can to all its tenants, we realise that occasionally you may have a complaint to make.

 

If you are not entirely satisfied with the practices and procedures of the Henley & District Housing Trust, you should complete the complaint form below.

 

If you are still dissatisfied with the service of The Henley & District Housing Trust, please write to the Chairman, who will investigate the matter further.

 

Beyond this, your complaint should be discussed with one of the following organisations or individuals:

 

  • Citizens Advice Bureau
  • Local Law or Advice Centre
  • Local Councillor
  • Member of Parliament
  • A local Solicitor


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