This area of the website is for tenants of the Henley and District Housing Trust.

It is the objective of this area to provide all/any information necessary to our tenants - so if you think we've missed something - please let us know!

The office is open from 9am to 11am Monday through to Friday.  Appointments to discuss specific or sensitive matters can be made by prior arrangement.  Tel: 01491 579803 / Email enquiries@henleyhousing.co.uk.

HDHT is now using a property management system called ‘Arthur’. Arthur is user friendly. Once you are up and running you can access details about your tenancy and track any issues you may have including repairs. It will save you time and is an efficient and effective way to access all tenancy related issues. 

If you have a smart phone, please go to the App Store and search for ‘Arthur Online tenant’. This App is completely free, it will not cost you anything.  You will need to select the ‘occupant’ version (see images below).

The features you will have access to are as follows: 

My Tenancy: 

This will give you information about your property manager, tenancy dates and how to pay your rent. 

Track issue: 

Track the progress of your query from here. If you have any further comments, add them to the query. Do not raise a further issue. 

Statement: 

Your rental statement can be viewed from here. 

Raise an issue: 

All queries are raised via this button. Any maintenance related query, you can attach a photo of the problem. 

My documents: 

All documentation regarding the property or the tenancy can be located here. 

Edit my details:  

Should your contact number change, then you can update this information. 

The tenant app can be downloaded FREE from the App store or Google Play